Know Thy Customer:
The Brick and Mortar of Your
Growth Strategy
 We are pleased to deliver this inspiring edition of the GIL eBulletin, brimming with information, executive insight and insider expertise for successful corporate growth initiatives.
This month, our partners at BMA share their podcast interview with Jeff Hayzlett, former CMO for Kodak; Eric Tsai takes a probing look at today’s customer experience; and Søren Jonas Bruun reveals that successful acquisitions all come down to basic common sense.
Plus, we're excited to announce that starting next month we roll out our new Mega Trends feature. These global, sustained and macro-economic forces of development impact business, economy, society, cultures and personal lives. Frost & Sullivan’s team of expert consultants are researching these Mega Trends, and we will highlight a new feature from the series each month. For your review, here is the
complete list
of trends we'll be covering.
To be the first to find out more
about the Mega Trends Research by
Frost &
Sullivan, email us!
Sincerely,
David
Frigstad
Chairman
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INDUSTRY EXPERTISE
The Winning CEO Growth Team
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POINT OF VIEW
Are You The Moth in the Living Room?
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By Andy Kanefield
Founder and CEO
Dialect, Inc.
Just like nature's organisms, man-made
organizations may have highly developed
sensors to help them survive in a competitive
marketplace. The key is making sure that
the sensors you use are appropriate. >>more
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STRATEGY SESSION
Successful Acquisitions:
It Comes Down to Basic Common Sense
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By Søren Jonas Bruun
Founder and CEO
1st Corporate Technologies Ltd
A simple, proven formula, executed
by a leading Nordic IT and services
company successfully propelled this
firm in the desired strategic direction
through acquisitions.
>>more
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FROM THE TRENCHES
Customer Experience:
Do You Really Know Your
Audience?
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INSIDE SCOOP
Who's Going to Run HP Next?
Eight Names to Watch
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By James Brehm
Senior Consultant
Frost & Sullivan
Where will the next leader for
Hewlett-Packard
come from?
Will the board go inside
or outside
the company to find a candidate?
Only time
will tell. >>more
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SPEAKER SPOTLIGHT
Is Innovation Nature or Nurture?
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Rolf Skyberg
Senior Search Product Manager
eBay
GIL 2010: Silicon Valley speaker
Rolf Skyberg explains how successful
innovation companies
and innovative
individuals have found
ways to balance
both the nature and
the nurture of
great ideas. >>more
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RECOMMENDED READING
Build Your Business Library: A GIL Top Pick
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Build your business book library
with these two practical and
readable titles. Filled with innovative
ideas to increase profitability and to
sustain growth, they’re sure to
become the core of your collection.
>>more |
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FEATURED PODCAST
Breathe New Life Into Your Business
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Courtesy of
BMA
Jeffrey Hayzlett, one of the most
influential marketers of our time, talks
about his highly anticipated debut book,
The Mirror Test. >>more
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WE ASKED, YOU ANSWERED
Which part of the M&A cycle do
you believe to be most challenging for
your organization to execute well?
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Post-merger integration 45.7% |
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Due diligence 17.1% |
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M&A strategy 28.6% |
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Idea or target identification 37.1% |
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Screening and initial evaluation 22.9% |
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*As asked during Frost & Sullivan's
June 2010 Chairman's Series
on Growth |
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