This privacy policy explains and describes how we collect, use, retain, protect, and disclose your personal data that we receive or that you provide while browsing our website. If you have any further questions regarding the processing of your personal data or data security, please contact us at hk@gil-global.com.
Our group's personal data policy applies to all companies under GIL Global. In this privacy policy, "GIL" refers to GIL (HK), GIL (Beijing)., and other GIL companies linked to this privacy policy. Each GIL company must respect privacy and protect the personal data entrusted to it. This privacy policy outlines how GIL collects, uses, retains, protects, and discloses personal data from our website or as part of our services. Please note that depending on the nature of the services we provide to you, this privacy policy may be supplemented by specific privacy policies and notices in accordance with applicable laws. Other GIL companies may have individual privacy policies, but they are still bound by the group's personal data policy. If you are interested in how a specific GIL company handles personal data, please check the "Privacy" link on that GIL company's website or contact us at hk@gil-global.com.
Personal Information
This privacy policy explains how GIL handles the "personal data" collected for business purposes. Personal data includes any information that can (directly or indirectly) identify, locate, or contact you solely through that data or in combination with other information we process or can reasonably access. We may collect the following types of personal data:
Your personal identification information (which may include your name and passport details, your IP address, status as a politically exposed person (PEP), publicly available personal information, detailed financial information, sources of wealth and assets, and other information required by GIL to provide services, complete customer due diligence processes, and fulfill its obligations in combating money laundering and counter-terrorism financing);
"Contact information" that enables us to communicate with you, such as your name, username, mailing address, phone number, email address, or any other address that allows us to send you information;
"Relationship information" that helps us conduct business with you, such as the types of products and services we provide to you or that you may be interested in, as well as information regarding your company's size, geographic location, reputation, and demographics.
"Transaction information" about how you interact with GIL, including purchases, inquiries, customer account information, and details about how you use GIL's website and applications;
If you apply for a position with us, we may collect information related to your past work, professional qualifications and education, your nationality and immigration/residency status, as well as third-party opinions about you (such as employee referrals) and other details collected about you during the recruitment process. We may also review publicly available information about you on your social media accounts.
Use of Personal Information
GIL may use your Personal Information to:
Meet your requests for services or products and related matters, such as providing services and products, customer service, account management, support and training, and delivering appropriate services based on your relationship with GIL;
Provide services or products to our corporate clients and meet corresponding demands, such as product delivery, customer service, account management, support and training, and delivering appropriate services based on your relationship with GIL;
Provide you with marketing information about us and (in certain cases) our partners, as well as information about services and products, including offers tailored to your interests, business characteristics, and location, and, in various circumstances, obtaining your consent in accordance with applicable laws;
Comply with laws, regulations, and guidelines applicable to us and/or other members of the GIL;
Conduct surveys, market research, and promotional activities;
Determine your eligibility for using certain products, services, or offers;
Provide you with additional information that may be of interest, such as GIL news and announcements and technical service bulletins; Manage our everyday business needs, such as payment processing and financial account management, product development, contract management, website administration, forum management, fulfillment, analytics, security and fraud prevention, corporate governance, reporting and legal compliance, business continuity, and complaint, claim or litigation management;
Consider job applicants for employment.
We may not always rely on consent as a legal basis for processing your Personal Information although we will seek your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Cookies Policy
When you visit our website or use our mobile applications, we collect certain Transaction Information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.
For example, when you visit our website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.
We collect many different types of information from cookies and other technologies. For example, we may collect information from the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address assigned to the device you use to connect to the internet. An IP address is a unique number that devices use to identify and communicate with each other on the internet. We may also collect information about the website you were visiting before you came to GIL and the website you visit after you leave our site.
In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns.
In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Statement applies to the information when we associate it with your Personal Information.
Security of Your Information
GIL has implemented an information security program that contains administrative, technical, and physical controls that are designed to safeguard your Personal Information. For example, we use industry-standard encryption technology to secure sensitive Personal Information when it is being collected and transmitted over the internet as well as firewalls, site monitoring and intrusion detection software.
Please note that you should also take steps to protect yourself and your Personal Information, especially online. When you register at GIL websites, choose a strong password, and do not use the same password that you use on other sites. Do not share your password with anyone else. GIL will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the website and close your browser window when you have finished your work. This is to ensure that others cannot access your Personal Information and correspondence if others have access to your computer.
Third Party Privacy
This Privacy Statement only addresses the use and disclosure of information by GIL. Other websites that may be accessible through this website have their own privacy policies and data collection, use and disclosure practices. Our affiliates, suppliers and business partners have their own privacy policies too. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information or taking advantage of an offer or promotion.
Data Retention
We will only retain Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for Personal Information, we will consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of Personal Information, the purposes for which we process Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.